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Frequently Asked Questions

Quick answers to common questions about Pricing, Services, and Modules.

System & Setup Help

You can sign up by clicking the "Get Started" button on our homepage. Follow the prompts to enter your institution's details and verify your email address.

The setup process involves: 1. Adding Academic Year, 2. Defining Classes and Sections, 3. Creating Employee Profiles, and 4. Importing Student data.

Navigate to Settings > Academic Session. Click 'Add New', define the start and end dates, and set it as the active session.

Go to Academic > Classes. Add your class name first, then go to 'Sections' to link specific divisions (e.g., A, B, C) to that class.

Admins can reset passwords under User Management. Users can also use the 'Forgot Password' link on the login page.

Go to HR/Users > Permission Settings. Select the user and assign the appropriate 'Role' (Super Admin, Admin, Accountant, or Librarian).

Use the 'Communication' module. You can select target groups (Staff, Students, or specific Classes) to send instant SMS or App notifications.

Still have questions? We're here to help.

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Smartnous is an all-in-one smart management system designed to help schools and colleges manage branches, staff, students, and operations efficiently.

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