Privacy

Privacy Policy

  • Thank you for using the Smartnous This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our App. We are committed to maintaining your privacy and safeguarding your personal data. By using our App, you consent to the practices described in this Privacy Policy.

    1.Information We Collect:

    1.1 Personal Information:

    Smartnous may collect personal information such as your name, email address, phone number, and other contact details. Additionally, we may collect health-related information, including your medical history, symptoms, and any other information necessary to provide medical consultations.

    1.2 Usage Information:

    Smartnous may collect certain information about how you use the Application, such as your IP address, device type, operating system, browser information, and app usage statistics. This information helps us improve the functionality and performance of the App.

    2.Use of Information:

    2.1 Providing Services:

    Smartnous may use your personal information to provide you with access to medical consultations, diagnosis, and treatment services through the App. This includes sharing your information with healthCare professionals and specialists for the purpose of providing medical advice and treatment.

    2.2 Communication:

    Smartnous may use your contact information to communicate with you regarding your appointments, medical information, updates, and other service-related matters.

    2.3 Improving the App:

    Smartnous may use the collected information to analyze usage patterns, diagnose technical issues, and enhance the functionality and user experience of the App.

    2.4 Legal Obligations:

    Smartnous may use and disclose your personal information as required by applicable laws, regulations, or legal processes.

    3.Data Sharing and Disclosure:

    3.1 Service Providers:

    Smartnous may share your personal information with trusted third-party service providers who assist us in operating the App and delivering our services. These service providers are contractually obligated to protect your personal information and use it only for the purposes specified by us.

    3.2 HealthCare Professionals:

    Smartnous may share your personal and health-related information with licensed healthCare professionals, specialists, and other medical practitioners who provide medical consultations and treatment services through the App.

    3.3 Legal Requirements:

    Smartnous may disclose your personal information if required to do so by law or in response to a valid request by a governmental or regulatory authority.

    4. Data Security:

    We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction.

    5. Data Retention:

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. We will securely delete or anonymize your information once it is no longer needed.

    6. Children's Privacy:

    Smartnous is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our systems.

    7. Changes to the Privacy Policy:

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on the Smartnous We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

    8. Contact Us:

    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at customercare@brightnous.com.in By using Smartnous, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.