? As a service-based application, we do not have a shipping policy as we do not offer physical products for delivery. Smartnous focuses on providing medical services and facilitating virtual consultations between doctors and patients. Therefore, there is no shipping or delivery involved in the services we offer.
? Instead, Smartnous provides a platform for users to connect with healthCare professionals and schedule online consultations. These consultations take place through secure video or audio calls within the App. Users can discuss their medical concerns, receive advice, and seek appropriate treatment recommendations from licensed doctors.
? While we do not have a shipping policy, we prioritise the secure transmission of sensitive medical information and ensure the confidentiality of patient data during the consultation process. Smartnous utilises industry-standard security measures to protect user privacy and maintain the confidentiality of all interactions between doctors and patients.
? If you have any questions or concerns regarding our services or the operation of the app, our customer support team is available to assist you. They can provide guidance, address technical issues, and offer any necessary support throughout your consultation experience.
? Please note that our policies and terms of service may be subject to change. We encourage users to review our policies periodically to stay updated on any modifications.